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Privacy Policy


Middle Ground Mediation


Last updated: October 30, 2026


Middle Ground Mediation respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, safeguard and manage personal information through our website and in connection with inquiries about our mediation services.


1. Information We Collect

When you contact Middle Ground Mediation through our website, we may collect:

  • Your name
  • Your email address
  • Your telephone number, if provided
  • Information you choose to include in your message


If you proceed with mediation services, we may collect additional personal information relevant to the matters being discussed, including family, financial or other sensitive information.


We ask that you avoid including detailed confidential or sensitive information in your initial website inquiry.


2. How We Use Your Information

We use personal information to:

  • Respond to inquiries and requests for information
  • Arrange consultations and mediation appointments
  • Communicate about our services
  • Provide mediation services when formally engaged
  • Maintain necessary administrative and business records
  • Comply with applicable legal obligations


We do not sell or rent your personal information to third parties.


3. Confidentiality and Mediation

Confidentiality is an important principle of mediation.


Information provided during a mediation process is handled in accordance with applicable law, professional obligations and the terms of any mediation agreement signed by the participants.


Submitting a website contact form or making an initial inquiry does not, by itself, establish a mediator-client relationship or create the same confidentiality arrangements that may apply once a formal mediation process begins.


4. Sharing Personal Information

We do not disclose your personal information to third parties except where:

  • You have provided consent
  • Disclosure is reasonably necessary to deliver services you have requested
  • We use service providers to support website hosting, email, scheduling or other administrative functions, subject to appropriate privacy safeguards
  • Disclosure is required or permitted by law


We take reasonable steps to limit access to personal information to those who need it for legitimate business purposes.


5. Website Security and Cookies

Our website may use essential cookies and technical services required for its operation, security and contact-form functionality.


If additional analytics, online booking or other third-party services are introduced, this policy will be updated to describe the information those services collect and how it is used.


Although we take reasonable precautions to protect information submitted through our website, no method of internet transmission or electronic storage can be guaranteed completely secure.


6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet applicable legal or professional requirements, and maintain appropriate business records.

When information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it.


7. Accessing or Correcting Your Information

You may contact us to request access to personal information we hold about you, ask that inaccurate information be corrected, or request its deletion where permitted by law.


We will respond to requests in accordance with applicable privacy requirements. Certain information may need to be retained for legal, professional or administrative reasons.


8. Third-Party Websites

Our website may contain links to external websites. Middle Ground Mediation is not responsible for the privacy practices or content of those websites. We encourage visitors to review their privacy policies.


9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable privacy requirements.


The most recent version will be available on this page, with the date of the latest update displayed above.


10. Contact Us

For questions about this Privacy Policy or the handling of your personal information, please contact:


Middle Ground Mediation

Email: barbara@middlegroundmediation.ca

Website: www.middlegroundmediation.ca

Toronto, Ontario, Canada